Last Updated: October 2025
Welcome to Snugglee®. By accessing or using our website www.snugglee.in (“Site”), you agree to comply with and be bound by these Terms and Conditions (“Terms”). Please read them carefully before using our website or purchasing any of our products.
If you do not agree with any part of these Terms, you should not use our website or services.
1. General Information
Snugglee® is a registered brand dealing in premium candles, soaps, diffusers, and corporate gifts.
All references to “we,” “our,” or “us” refer to Snugglee®.
All references to “you” or “your” refer to the user or customer of this website.
2. Use of Website
You agree to use our website only for lawful purposes.
You must not:
- Copy, modify, or distribute any content without prior written consent.
- Use our website to send spam, viruses, or harmful content.
- Engage in any activity that could damage, disable, or impair the website’s performance.
3. Products & Services
We make every effort to display accurate product images, descriptions, and prices.
However, slight variations in color, fragrance, or packaging may occur due to lighting or manufacturing processes.
All products are handcrafted and may differ slightly from displayed samples — this adds to their uniqueness.
4. Pricing & Payments
- All prices are listed in INR (Indian Rupees) and are inclusive of applicable taxes unless stated otherwise.
- We accept secure online payments via Razorpay, PayPal, UPI, Credit/Debit Cards, and Net Banking.
- Snugglee® reserves the right to modify prices or discontinue offers at any time without prior notice.
5. Shipping & Delivery
- We usually dispatch all confirmed orders within 2–5 business days.
- Delivery timelines depend on your location and courier service availability.
- Snugglee® is not responsible for delays caused by courier or unforeseen circumstances.
For full details, please refer to our Shipping Policy.
6. Returns, Refunds & Replacements
We aim for 100% customer satisfaction.
If you receive a damaged or incorrect product, please contact us within 48 hours of delivery at support@snugglee.in with photos for verification.
Returns are accepted only if:
- The item is unused and in original packaging.
- Request is made within 7 days of receipt.
Refunds (if applicable) will be processed to the original payment method within 5–7 working days after product inspection.
Refer to our Return & Refund Policy for detailed information.
7. Intellectual Property
All content on this website — including logos, text, graphics, designs, and product images — is the property of Snugglee® and protected under copyright and trademark laws.
Unauthorized use, copying, or reproduction is strictly prohibited.
8. Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
9. Limitation of Liability
Snugglee® shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website, products, or services.
Our total liability shall not exceed the amount you paid for the specific product purchased.
10. Third-Party Links
Our website may contain links to external websites for your convenience.
Snugglee® is not responsible for the content, policies, or practices of these third-party websites.
11. Changes to Terms
We may update these Terms and Conditions from time to time.
The revised version will be posted on this page with an updated date. Continued use of the website implies your acceptance of the new Terms.
12. Contact Us
If you have any questions about these Terms, please contact us:
📍 Snugglee®
Main Store: 214B/1C Karelabagh, Allahabad – 211016
📞 Phone: +91-8287443687
📧 Email: support@snugglee.in
🌐 Website: www.snugglee.in
