At Snugglee®, your privacy is our top priority.
This Privacy Policy describes how we collect, use, and protect your personal information when you visit or make a purchase from www.snugglee.in (the “Site”).

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect personal and non-personal information to provide and improve our services.

a. Personal Information

When you purchase or register on our site, we may collect the following details:

  • Name
  • Email address
  • Phone number
  • Billing & shipping address
  • Payment information (processed securely via third-party gateways)

b. Non-Personal Information

We may also collect:

  • Browser type and device information
  • IP address and location data
  • Pages visited and time spent on the site

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate order updates or offers
  • Improve our website and product experience
  • Prevent fraudulent transactions
  • Comply with legal or tax obligations

3. Data Protection

Your personal data is stored securely on protected servers.
We take reasonable precautions to prevent loss, misuse, or unauthorized access of your information.

All transactions are encrypted via SSL (Secure Socket Layer) to ensure complete payment security.

4. Cookies

Our site uses cookies to enhance user experience.
Cookies help us remember your preferences, track your cart, and improve our website performance.

You may choose to disable cookies in your browser settings, but some parts of the website may not function properly as a result.

5. Sharing of Information

We value your trust — we never sell, rent, or trade your personal data.
We only share limited information with:

  • Trusted payment partners (like Razorpay, PayPal, Stripe) for processing payments securely.
  • Delivery partners (like India Post, Delhivery, etc.) to deliver your products.
  • Analytics tools (like Google Analytics) to improve site performance.

All third parties comply with strict data protection standards.

6. Email & SMS Communication

By providing your contact details, you consent to receive transactional and promotional messages from Snugglee®.
You can unsubscribe anytime by clicking the “Unsubscribe” link in our marketing emails or replying STOP to SMS messages.

7. Retention of Data

We retain your personal data only as long as necessary for order fulfillment, record keeping, or legal requirements.
Once the purpose is fulfilled, your data is deleted or anonymized.

8. Third-Party Links

Our website may contain links to other websites.
Snugglee® is not responsible for the privacy practices or content of those third-party sites.
We recommend reviewing their privacy policies separately.

9. Your Rights

You have the right to:

  • Access your personal data we hold
  • Request corrections to inaccurate information
  • Request deletion of your data (where applicable)
  • Withdraw consent for marketing communications

To exercise these rights, contact us at support@snugglee.in.

10. Children’s Privacy

Our website is intended for individuals 18 years or older.
We do not knowingly collect personal information from children.
If you believe a child has provided us with personal information, please contact us for immediate deletion.

11. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices.
Updated versions will be posted on this page with a new “Last Updated” date.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

📍 Snugglee®
Main Store: 214B/1C Karelabagh, Allahabad – 211016
📞 Phone: +91-XXXXXXXXXX
📧 Email: support@snugglee.in
🌐 Website: www.snugglee.in