Shopping Questions
Welcome to the Snugglee® FAQs page!
Here you’ll find quick answers to the most common questions about our products, orders, and services.
Snugglee® is a registered Indian lifestyle brand offering premium candles, handcrafted soaps, aroma diffusers, and elegant corporate gifting solutions. Every product is designed to bring warmth, fragrance, and comfort to your space.
Yes! Most Snugglee® products are carefully handcrafted using high-quality, natural ingredients and safe fragrances to ensure the best experience for our customers.
Absolutely. Snugglee® candles are made from natural wax blends, are smoke-free, and come in eco-friendly packaging, reflecting our commitment to sustainability.
Yes! Snugglee® offers customized gift hampers and corporate gifting options for festivals, events, and special occasions. You can choose your own fragrance, packaging, and branding.
You can shop directly from our website www.snugglee.in.
For bulk or corporate orders, please contact us at 📧 info@lsnugglee.in or call 📞 +91-8287443687.
Snugglee® accepts all major debit/credit cards, UPI, net banking, and digital wallets for online purchases.
Orders are typically shipped within 2–4 business days, and delivery takes 5–7 working days depending on your location.
Payment & Gift Card
Snugglee® accepts all major debit cards, credit cards, UPI, Net Banking, and popular digital wallets like Paytm, Google Pay, and PhonePe for a smooth and secure checkout experience.
Yes, all payments on Snugglee® are 100% secure and processed through trusted and SSL-encrypted payment gateways to ensure your personal and financial data remains protected.
Currently, Cash on Delivery (COD) is available for selected pin codes within India. You can check COD availability at checkout by entering your delivery address.
Don’t worry! If your payment was deducted but your Snugglee® order didn’t go through, it will usually be refunded automatically within 3–5 working days.
If not, please email us at 📧 info@lsnugglee.in with your transaction ID for quick suppor
Yes! You can purchase Snugglee® Gift Cards for your loved ones — perfect for birthdays, weddings, or festive gifting. They can be redeemed on any Snugglee® product, including candles, soaps, diffusers, and hampers.
To redeem, simply enter the gift card code at checkout — the balance will be automatically applied to your total.
Currently, Snugglee® accepts one payment method per order. However, you can use a Gift Card and pay the remaining balance via any online payment mode during checkout.
If your Snugglee® Gift Card is lost, stolen, or not working, please contact our support team immediately at 📧 info@lsnugglee.in or 📞 +91-8287443687.
We’ll verify your details and assist in resolving the issue quickly.
